Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes but did not contact all users about the change.
Social Media Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.